Returns & Exchanges

At HyperX, we stand behind our gear with a 30-day money-back guarantee to ensure you have the ultimate gaming experience. If you are not completely satisfied with your purchase, we offer a streamlined return process for all eligible electronics and accessories.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the return process for your HyperX products.

• 2.
  Prepare Your Package

  Place the item in its original packaging including all manuals, cables, and accessories to ensure a full refund and prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned gear, we will process your refund to the original payment method within 5 to 7 business days.